Terms of Service

Cetharia (the “Service”) is an architectural AI platform operated by PT Holixora Teknologi Indonesia (“Cetharia”, “we”, “us”, or “our”). These Terms of Service (the “Terms”) govern your access to and use of the Service, including our websites, applications, and APIs.

By creating an account or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

• You must be at least 18 years old and able to form a legally binding contract to use the Service.
• You are responsible for keeping your login credentials secure and for all activity that occurs under your account.
• You agree to provide accurate information when you register and to keep it up to date.
• If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

• The Service is not sold by subscription. Credits are the running cost of AI work, and a small number of features are opened by buying a module once rather than by a recurring plan. New accounts receive a starting grant of credits.
• Credits are bought as top-ups and billed through one of our payment processors: Yapp, Xendit or Midtrans. Which of them handles a given payment is decided by us and may change; it is not a choice made at checkout.
• Credits are consumed when you use AI features such as rendering. The credit cost of each feature is shown in the application before a run starts.
• Credits are reserved when a run starts and charged when it succeeds. A run that fails or is cancelled releases the reservation, and nothing is charged for it.
• Except where required by applicable law, payments and consumed credits are non-refundable.
• Prices may change. We will provide reasonable notice before a price change takes effect.

“Your Content” means the drawings, sketches, images, 3D model exports, text, and other materials you upload to or create with the Service.

You retain all rights you hold in Your Content. You grant us a limited, worldwide, non-exclusive license to host, store, process, and display Your Content solely to operate, secure, and improve the Service, including transmitting it to third-party AI providers to generate the output you request.

You represent that you own or have the necessary rights to Your Content and that it does not infringe the rights of any third party or violate any law.

• The Service uses third-party AI models to generate renders, animations, and other output (the “Output”).
• Output is provided on an as-is basis and may contain inaccuracies. It is a visualisation and not a construction document, and must be independently verified by a qualified professional before use in tenders, contracts, or construction.
• Subject to these Terms and your payment of applicable fees, we assign to you the rights we hold in Output generated for you. Rights in Output may also be subject to the terms of the underlying AI providers.

You agree that you will not:

• upload or generate content that is unlawful, infringing, defamatory, or that you do not have the right to use;
• use the Service to create content that is harmful, deceptive, or that violates the rights or privacy of others;
• attempt to reverse engineer, scrape, overload, disrupt, or gain unauthorized access to the Service or its systems;
• resell, sublicense, or commercially exploit the Service without our prior written permission;
• circumvent credit limits, module entitlements, usage limits, or security measures;
• use the Service in violation of any applicable law or of the terms of any integrated third-party platform.

The Service integrates third-party providers, including AI providers (Google Gemini, Anthropic, OpenAI, Replicate, fal.ai and Kling), payment processors (Yapp, Xendit and Midtrans), and authentication providers (Google). Your use of these integrations may be subject to the relevant third party’s own terms. We are not responsible for third-party services or their availability.

The Service, including its software, design, text, and branding, is owned by PT Holixora Teknologi Indonesia and is protected by intellectual property laws. These Terms do not grant you any right in our trademarks or in the Service other than the limited right to use the Service as permitted here.

We may modify, suspend, or discontinue any part of the Service at any time. We aim for high availability but do not guarantee that the Service will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Cetharia will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total aggregate liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months preceding the event giving rise to the claim.

You agree to indemnify and hold harmless Cetharia and its personnel from any claims, damages, losses, and expenses arising from Your Content, your use of the Service, or your violation of these Terms or of any applicable law or third-party rights.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or other users. Provisions that by their nature should survive termination, including ownership, disclaimers, and limitations of liability, will survive.

These Terms are governed by the laws of the Republic of Indonesia. Disputes arising from or relating to these Terms or the Service will be subject to the jurisdiction of the competent courts of Indonesia, without prejudice to any mandatory consumer protections that apply in your place of residence.

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email and update the date above. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.

For questions about these Terms, contact us at support@cetharia.com.

PT Holixora Teknologi Indonesia, Indonesia